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What
is the Independent Care Group (ICG)?
ICG
is an association that represents independent care providers in York
and North Yorkshire, including care home providers for all client groups,
domicilliary care agencies, supported living and extra care housing
providers, and day care centres in the private and voluntary parts of
the independent sector.
What
does the Independent
Care Group do?
ICG is committed to helping care providers
to give the best possible service to the vulnerable people they care
for – working in partnership with others to make this a reality.
On behalf of care providers we work with North Yorkshire County Council, City of York Council, NHS North Yorkshire and York (the PCT) and the regulator CQC. We act as a conduit passing on the views and concerns of providers and the requirements of commissioners in an each-way process. We try to achieve the best possible solution for the independent sector on all issues including fee rates, contract terms and assistance through training. We make sure that care providers have input into quality standards and assessments which are clear and achievable. We represent providers on the Safeguarding Boards and we press for clarity and transparency of processes.
As members of the Market Development Board for North Yorkshire we work with all parties to try to maintain the stability of the market while at the same time encouraging innovation and service development in line with personalisation. We are active in putting forward the case for assistance to the care sector through economic development funds to help with business change.
Most importantly we aim to make sure that our members are given all the information they need to keep up to date and provide a high quality service.
We hold local meetings in Harrogate, York, Scarborough, Northallerton and Skipton to listen to our members and to pass on information.
We produce a quarterly newsletter which covers current issues and concerns and is posted out to all care providers and to all Councillors and MPs as well as local authority and NHS senior managers.
Our weekly e-mail information update is our most popular service - keeping members up to date with news, best practice guidance and training opportunities. And members contact us on a daily basis to discuss issues affecting them.
Each year we hold a Conference or host the Great Yorkshire and Humberside Care Awards (formerly the Great North Care Awards).
Every 2 years we evaluate our service. Here are some views from our members:
"Your level of communication and support is and always has been excellent. You provide relevant, concise, up-to-date information - the best in the business as far as we are concerned."
"I would find it hard to keep up to date without your service."
"Very good value for money indeed."
"Being new to the private sector I have found the ICG a great learning resource."
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